• Get ready for a good CQC inspection

    12 September 2019

    CQC practice inspections have changed. PCC can run workshops to update practices on the changes and help them to prepare for a good inspection. The workshop, for practice managers, business managers and GPs will cover what to expect and how to get the most from the opening presentation. The sessions, led by experienced practice managers, should reduce the time and cost of preparation and improve your practice’s prospects for the right outcome. Delegates will be provided with a toolkit to enable them to triangulate the regulations, key lines of enquiry and supporting evidence. Contact us for more information enquiries@pcc-cic.org.uk

    Read More
  • Dealing with difficult people and situations – courageous conversations

    5 September 2019

    This workshop looks at workplace challenges and fears, what causes stress in these difficult situations, and how to cope with them. The session on 2 October in Birmingham, 11 December in Cambridge, 22 January in Warrington and 27 February in London includes practical advice on managing situations and avoiding conflict.

    Read More
  • The stress-resistant manager: building your resilience

    29 August 2019

    Most of us will suffer work-related stress – and the problem is most acute for public sector staff, particularly those in the NHS.

    Many are faced with increasing complexity and rising workload, and report a poor work/life balance as they struggle to reconcile work priorities with home or family commitments.

    This workshop on 21 November in Manchester and 16 January in London will show you how to understand the things that cause you stress and how to become more stress-resistant. You may not be able to avoid all the causes of stress, but you can become better at recognising them and at building up your reserves of resilience to mitigate the effects.

    Read More
  • Avoiding conflict with clarity, openness and trust

    29 August 2019

    No-one wants to reach a point where conflict resolution between commissioner, contract manager and provider is necessary. Constructive relationships are vital for the successful provision of high quality services that meet the needs of patients. Investment in building relationships can save a lot of time and stress later on should performance or contract compliance issues arise.

    This event on 18 December in Leeds, 23 January in London and 18 February in Nottingham promises to equip delegates to prevent conflict in commissioning and contract management relationships. It also aims to increase their confidence in managing situations where conflict may arise.

    Read More
  • Find out what direct booking of appointments from NHS 111 will mean to your practice

    29 August 2019

    One of the requirements of the new GP contract is that patients will soon be able to book some urgent appointments for in-hours GP services from NHS 111. Practices that were early adopters report a number of benefits for them and their patients, but there are technical and financial implications that practices will also want to hear about. NHS England and NHS Improvement is running a series of events, which are free to attend for GPs, practice managers and other staff, to explain the changes and answer your questions. Delegates will also hear case studies from some of the early adopters about their experience of working with the new system. The events will run across the country starting in October. Book now to reserve a place for your practice.

    CCGs, LMCs and other bodies representing general practice are asked to share the details above with their practices.

    Read More

Pages

Subscribe to Our Services