Continuous support

20 November 2018
We provide affordable and reliable programmes of support to commissioners to keep their knowledge up to date and help them to develop the expertise they need in the ever-changing landscape of health policy and practice.
 
Why an annual contract?
 
Many NHS England offices and CCGs have annual contracts with PCC to:
 
  • Ensure that they are working with the latest information
  • Access client-only services such as the PCC helpdesk
  • Mitigate the risk of potentially costly mistakes 
  • Avoid the costs of consulting lawyers except where absolutely necessary
  • Provide the bespoke support their individual circumstances require
  • Reduce the cost and hassle of writing business cases every time they need support.
 
We understand the challenges you face:
 
Lack of resources – primary care teams have always been overstretched but never more so than today. Commissioning budgets are also under pressure forcing commissioners to make the best possible use of the resources they have to maintain quality of care for patients. 
 
Continual change – legislation, regulation and policy never stand still. Staying up to date is only part of the challenge. Commissioners are interested to know how their own roles are changing and what skills they will need to become effective partners in the strategic leadership of the health and care system.
 
The integrated care agenda – just as service delivery now reflects the need to break down traditional distinctions between primary and secondary care, community services and social care, so commissioning also needs to change.
 
Increasing risk – new contracting models and ways of working present huge opportunities but may also incur higher risks including increased risk of legal challenge, thwarted plans and reputational damage.  
 
Collaboration and engagement – history shows that change cannot be imposed but only succeeds when there is a coalition of the willing. Working across traditional organisational barriers with the full range of stakeholders requires strong leadership that is also sensitive to the needs of others. Moving from the command and control model of the past to a collaborative model fit for the future requires a seismic shift in attitudes and skills.
 
How we help
 
We are acknowledged experts in primary care contracting and commissioning. Our adviser team provides highly-regarded workshops covering the contracting routes available to commissioners across the four main primary care professional groups. 
 
An annual support contract includes:
 
  • Access to our programme of national events
  • A range of e-learning courses
  • Unlimited access to the adviser helpdesk
  • A choice of local training and development workshops
  • The latest news and analysis to keep your knowledge current.
 
Our online helpdesk provides rapid answers to queries from commissioners struggling to make sense of the many grey areas in the regulations. Our advisers can draw on an extensive database of experience from other areas – and if they can’t answer the question directly, they know where to go for an authoritative opinion.
 
Access to our national event programme and local workshops will keep your knowledge and technical skills up to date. Our service has evolved and broadened to support the development of the other softer skills you and your team needs. A growing portfolio of personal and team development programmes, events and e-learning courses enable you to build the personal and team capabilities necessary to respond to – and lead – change.  
 
Find out more about annual contracts for your organisation or contact enquiries@pcc-cic.org.uk
 
An annual contract is not the only way to work with PCC. You can also choose pay-as-you-go access to our events and e-learning. We also provide local workshops and project support tailored to your individual needs.
Continuous support

Latest News

An insider’s guide to PCN funding

21 November 2019

Dr Mark Sanford-Wood is one of the negotiating team responsible for the five-year contract settlement for general practice, which has PCNs at its heart. In this week’s podcast, Dr Sanford-Wood explains the thinking behind the deal and the implications for general practice.

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Resilience will be key to the success of primary care networks

21 November 2019

An important role for primary care networks is to enable the stabilisation of general practice. Unless stronger practices help struggling practices in their networks to improve, that PCNs will face an uphill battle. We define resilience simply as the attributes needed to keep going, including the ability to withstand changes of circumstance, eg the loss of a GP partner or an increase in list size as a result of a new residential development. A resilient practice is one able to offer high-quality care with healthy finances and a well-motivated workforce. In other words, resilience is not only for practices already in choppy waters but for those who can see them coming. Find out more about PCC’s support or contact us at enquiries@pcc-cic.org.uk to find out how PCC can help your practices.

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An insider's guide to procurement for primary care providers

21 November 2019

Understanding procurement and how to prepare a bid are critical to the future of primary care providers – such as general medical and dental practices. More and more services are subject to a procurement process, rather than being simply directly awarded by commissioners. These include opportunities to run GP practices (APMS contracts), or for dental practices, additional services such as orthodontic services. This event on 17 March 2020 in London explains why understanding procurement matters, how the process works and how to prepare a bid. It includes practical advice, clear explanations of terminology and other technicalities, a walk through typical procurement documentation and questions, pitfalls to avoid when preparing bids, tips on good practice, and advice on how to choose which bids to go for.

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Developing leaders capable of delivering PCNs

21 November 2019

The Confident Leader programme is designed for those with a leadership role in primary care networks and emerging integrated care systems. PCC’s programme brings together groups of like-minded individuals in an environment to learn together and share experiences, supported by experienced executive coaches who provide context and with expert input on a number of relevant areas to the delegates. This programme aims to give the knowledge and confidence to become a leader – or a better leader, equipping leaders with the knowledge and personal resources to push on to the next stage of the development and transformation journey. The programme modules support the development of leaders in each of the domains of the primary care networks (PCN) maturity matrix. Contact us to find out more on enquiries@pcc-cic.org.uk

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And they’re off: South West clinical directors’ network gets underway

14 November 2019

More than a hundred delegates, most of them clinical directors or practice business managers turned out to the inaugural meeting of the South West LMCs clinical directors’ network at Taunton Racecourse this week. Dr Nigel Watson, chief executive of Wessex LMCs, who chaired the event said: “GPs don’t like living with uncertainty so what they’re trying to do here is to second-guess where we’re trying to get to. One of the messages I’ve been trying to give them is that [PCNs] are for them to develop… Clinical directors need to be quite demanding about what they need to do that transformation and development.” Other speakers at the event, which was facilitated by PCC, included Dr Mark Stanford-Wood, a clinical director in the region and deputy chair of the General Practitioners Committee of the BMA. Dr Stanford-Wood, a member of the negotiating team for the five-year PCN contract, answered the numerous questions that arose about PCN funding, in particular about the funding rules for additional roles where the majority of the new investment is to be made. Listen to Dr Watson talking about the issues raised by the event in this week’s podcast.

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