Consultancy and project support

20 November 2018
We provide support for a range of programmes and local projects, including but not limited to:
 
Developing primary care networks
Primary care networks are the key to sustainability for existing primary care organisations – and promise to be the building blocks of the integrated care systems of the future. Successful primary care networks will be built on common purpose, clear vision and strong relationships. We can help you to clarify the possibilities if you’re starting out and help you to take the next steps if you are already on the journey. More…
 
Resilience and improvement planning
Resilience is not just for practices in trouble but something all should aspire to. Defined as “the capacity to recover quickly from difficulties”, strengthening your resilience will improve the morale of your team and increase your ability to cope with demand, workload and other pressures. More…
 
GP practice business development
GPs and practice managers don’t have time to close the doors and sit down to make plans to improve the business, but without an effective plan no organisation can make the improvements necessary for sustainability and growth. Our team includes experienced practice managers who can work with your team to get the business on the right track and keep it there. More…
 
Conflict of interest training for CCG boards
Delegation of responsibility for primary medical services contracts to CCGs increases the risk of conflicts of interest that could result in bad publicity and legal challenges. NHS England has produced guidelines and mandatory online training for CCG boards, but there are no handbooks, rules or algorithms that can give the right answer for every situation. Our workshops for CCG governing bodies enable them to work through scenarios and discuss local issues to development the judgement and insight to evaluate risk. More…
 
Managing practice mergers
Mergers are one solution to the problem of failing practices, but they should not always be seen as a last resort. A merger may suit practices seeking to benefit from greater scale but unwilling to rely on informal arrangements. Our support often starts with a workshop to consider the implications of a merger and discussion of the other possible options. We also provide project managers with experience of managing practice mergers to see the process through to a successful conclusion. More…
 
Understanding primary care: training for STP/ICS boards
Primary care will play a key role in any vision of integrated care, but unless those in charge of sustainability and transformation partnerships (STPs) and emerging integrated care systems (ICSs) understand the legal, contractual and cultural implications of joined-up services, the development of integrated care will stall or fail.  We can support STP/ICS boards to recognise the possibilities and limitations of existing and new contracts, the practical considerations of working with general practice and other primary care providers and the factors likely to enable or negate good engagement. STPs often complain about the different language spoken by colleagues from other sectors. Our support can help them to speak primary care. More…
 
Training for primary care commissioning committees
CCG boards need to understand how primary care contracts can help them to achieve – or prevent them from achieving – their strategic aims. Primary care commissioning committees, the decision-making bodies for the exercise of delegated powers, may include individuals with no knowledge or direct experience of contracting. Yet CCGs with full delegated responsibility for primary medical care contracts are responsible for reviewing existing contractual arrangements and managing failing and underperforming contracts. More...
 
Contract reviews and audits 
Ever changing commissioning arrangements have taken their toll in terms of continuity, capacity and organisational memory. Commissioners don’t always know where all their contracts are or whether they have been drafted correctly. Often these questions won’t be asked until a dispute arises with a provider, by which time it is too late. If contracts have fallen between the cracks or were incorrectly drafted, you need to know. We have worked with CCGs to audit their existing contracts to ensure that they are getting the services they think they’re paying for and to avoid the reputational damage and other costs of contract disputes. More…
 
Premises strategy 
Local system transformation plans ultimately depend on the availability of safe, modern premises that are fit for purpose now and able to cope with changing patterns of demand and service delivery. The regulations governing premises have not adapted fast enough to accommodate changing need and few commissioners or primary care providers have the expertise or resources to bring premises up to the minimum standard let alone build the primary care infrastructure of the future. Our experts can help you to understand how to work within the rules to shorten planning cycles and maximise funding opportunities. More…
 
Bid writing
General practices and other primary care providers can no longer rely on their core contracts for a sustainable income. Writing bids and responding to tenders is an art that requires a mixture of keen attention to detail, absolute clarity and persuasion. More...
 
If you interested in talking to PCC about any of the areas listed above or need support for other primary care related work, please contact us at enquiries@pcc-cic.org.uk with “consultancy” in the subject line.
 
Our associates
PCC works with a network of associates to provide our clients with access to a wide range of skills and expertise. If you have experience in primary care management, organisational development, transformation projects and related areas and are interested in working with us, please email enquiries@pcc-cic.org.uk with “associate opportunities” in the subject line.
Consultancy and project support

Latest News

An insider’s guide to PCN funding

21 November 2019

Dr Mark Sanford-Wood is one of the negotiating team responsible for the five-year contract settlement for general practice, which has PCNs at its heart. In this week’s podcast, Dr Sanford-Wood explains the thinking behind the deal and the implications for general practice.

Read More

Resilience will be key to the success of primary care networks

21 November 2019

An important role for primary care networks is to enable the stabilisation of general practice. Unless stronger practices help struggling practices in their networks to improve, that PCNs will face an uphill battle. We define resilience simply as the attributes needed to keep going, including the ability to withstand changes of circumstance, eg the loss of a GP partner or an increase in list size as a result of a new residential development. A resilient practice is one able to offer high-quality care with healthy finances and a well-motivated workforce. In other words, resilience is not only for practices already in choppy waters but for those who can see them coming. Find out more about PCC’s support or contact us at enquiries@pcc-cic.org.uk to find out how PCC can help your practices.

Read More

An insider's guide to procurement for primary care providers

21 November 2019

Understanding procurement and how to prepare a bid are critical to the future of primary care providers – such as general medical and dental practices. More and more services are subject to a procurement process, rather than being simply directly awarded by commissioners. These include opportunities to run GP practices (APMS contracts), or for dental practices, additional services such as orthodontic services. This event on 17 March 2020 in London explains why understanding procurement matters, how the process works and how to prepare a bid. It includes practical advice, clear explanations of terminology and other technicalities, a walk through typical procurement documentation and questions, pitfalls to avoid when preparing bids, tips on good practice, and advice on how to choose which bids to go for.

Read More

Developing leaders capable of delivering PCNs

21 November 2019

The Confident Leader programme is designed for those with a leadership role in primary care networks and emerging integrated care systems. PCC’s programme brings together groups of like-minded individuals in an environment to learn together and share experiences, supported by experienced executive coaches who provide context and with expert input on a number of relevant areas to the delegates. This programme aims to give the knowledge and confidence to become a leader – or a better leader, equipping leaders with the knowledge and personal resources to push on to the next stage of the development and transformation journey. The programme modules support the development of leaders in each of the domains of the primary care networks (PCN) maturity matrix. Contact us to find out more on enquiries@pcc-cic.org.uk

Read More

And they’re off: South West clinical directors’ network gets underway

14 November 2019

More than a hundred delegates, most of them clinical directors or practice business managers turned out to the inaugural meeting of the South West LMCs clinical directors’ network at Taunton Racecourse this week. Dr Nigel Watson, chief executive of Wessex LMCs, who chaired the event said: “GPs don’t like living with uncertainty so what they’re trying to do here is to second-guess where we’re trying to get to. One of the messages I’ve been trying to give them is that [PCNs] are for them to develop… Clinical directors need to be quite demanding about what they need to do that transformation and development.” Other speakers at the event, which was facilitated by PCC, included Dr Mark Stanford-Wood, a clinical director in the region and deputy chair of the General Practitioners Committee of the BMA. Dr Stanford-Wood, a member of the negotiating team for the five-year PCN contract, answered the numerous questions that arose about PCN funding, in particular about the funding rules for additional roles where the majority of the new investment is to be made. Listen to Dr Watson talking about the issues raised by the event in this week’s podcast.

Read More