Annual contracts
For over a decade PCC has provided support to the NHS by helping organisations to improve services with the emphasis on quality of care and value for money. Many of our clients take out new contracts year on year through an annual contract.
“PCC has been able to provide me and my primary care commissioning team with access to expertise in areas where we have struggled to find answers or see the way forward. The programme of workshops and training sessions are invaluable, especially when we have new recruits who are new to the world of primary care contracts.” Client feedback
We continually listen to our clients to understand their support needs and an annual contract is a cost-effective way of purchasing our support as we discount the cost to our clients. Our annual contracts offer a flexible approach to delivering your support requirements and can be made up of the following components:
- Local workshops
- Event and face-to-face network places
- Unlimited access to our quality assured helpdesk
- Unlimited access to our ask the expert surgery sessions run by our team of advisers.
Local workshops
We have developed a comprehensive list of workshops for our contract holders to consider, which covers:
Dental services
Eye care services
Medical services
Pharmaceutical services
Premises
Leadership
If you have specific support requirements that aren’t currently included in our workshop offers we may be able develop and deliver that workshop for you. We are continually reviewing the content of our workshops as well as developing new ones.
“Great range of courses for different professions within primary care, good teaching”. Primary Care Development Manager, ICB
“The training programs are relevant to our job and they are a good opportunity to “network” or meet colleagues from outer ICBs during the break out sessions. PCC is responsive to the ever changing PC requirements in terms of offering relevant and up to date training such as the most recent ones on strategic commissioning, the 10 year plan etc”. Pharmacy/Market Entry Commissioning Manager, ICB
Event and face-to-face network places
We run a number of events each year. We evaluate our delivery and continually make improvements to the session we deliver to ensure delegates get a good experience when receiving our support. An annual contract gives clients discounted events places.
To find out more about our events go to our events calendar where we are continually adding new sessions.
Unlimited access to our helpdesk
Unlimited access to our helpdesk is available to annual contract holders. Our helpdesk support covers primary care contracting/commissioning for all four primary care contractor areas and primary medical care premises. Our team of in-house experts manage our helpdesks.
This support allows commissioners to discuss any concerns or queries they may have. We can advise on what options they may have in managing a contracting issue, checking the processes they are going to use and highlighting any areas they may have missed. This support means that the best options for managing issues can be undertaken, which can shorten the time that a matter would be managed in, ensure process is accurately followed and reduce the likelihood of decisions being overturned when disputed.
We regularly publish frequently asked questions from our helpdesk, the latest ones are here.
Feedback from our users includes:
“Thank you, it was really helpful to meet with you and to confirm our course of action. Very grateful for your message and for setting it out so clearly.”
“As always your advice is so very welcomed and appreciated.”
“Many thanks, helpful as always.”
Expert networking sessions
Annual contract holders have unlimited access to ask the expert sessions which give you access to colleagues working across the country. We are currently running ask the expert sessions for dental services, pharmaceutical services, eye care services, medical services, PCNs and premises. These networking opportunities, led by our expert advisers, are delivered via Microsoft Teams and give our contract holders an opportunity to raise and discuss their current issues and concerns, as well as sharing what’s working well.
Our ask the expert sessions and webinars are detailed in our national events calendar.
ICBs can choose to allow their practices and PCNs to access support from PCC using their contract.
Annual contract holders update
As an annual contract holder you will receive three weekly updates on the workshops, events and support available, as well as detail on current issues or concerns, policy and guidance updates, and links to our recent publications.
If you would like to know more about our annual contracts or other support we could deliver please contact enquiries@pcc-cic.org.uk.
